A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.
Facial recognition still struggles with really bad mistakes that are always bad optics for the business that uses it. I’m amazed anyone is still willing to use it in its current form.
It’s been the norm that these systems can’t tell the difference between people of dark pigmentation if it even acknowledges it’s seeing a person at all.
Running a system with a decade long history or racist looking mistakes is bonkers in the current climate.
The catch is that its only really a problem for the people getting flagged. Then you’re guilty until proven innocent, and the only person to blame is a soulless machine with a big button that reads “For customer support, go fuck yourself”.
As security theater, its cheap and easy to implement. As a passive income stream for tech bros, its a blank check. As a buzzword for politicians who can pretend they’re forward-thinking by rolling out some vaporware solution to a non-existent problem, its on the tip of everyone’s tongue.
I’m old enough to remember when sitting Senator Ted Kennedy got flagged by the Bush Admin’s No Fly List and people were convinced this is the sort of shit that would reform the intrusive, incompetent, ill-conceived TSA. 20 years later… nope, it didn’t. Enjoy techno-hell, Brits.