Google can keep a phone if you send for repair with non-OEM parts (Update: Changing policy)
www.androidauthority.com
In its terms and conditions, Google said it could keep devices sent in for repair if they have a non-OEM part. This will be changed now.
  • macniel@feddit.deEnglish
    2·
    27 days ago

    Okay but there is a thing called Estimate and either the customer agrees with the bill or they need to give the item back.

    • Deello@lemm.eeEnglish
      1·
      26 days ago

      Customer: my phone doesn’t charge

      Estimate:
      $100 USB charge board
      $50 labor
      $10 shipping $160 total

      Actual price:
      $120 Screen (OEM replacement)
      $75 fingerprint reader+assembly (OEM replacement) $40 speaker (OEM replacement)
      $100 USB charge board
      $120 labor
      $10 shipping
      $465 total

      I think most people would swallow the loss and use it as an excuse to upgrade. Use that same money for a new phone instead of a fixed phone