• The Picard Maneuver@lemmy.worldOP
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    30 days ago

    Oh yeah, Steve called the manufacturer about that, and they’re supposed to be sending someone out this month. Maybe next. Our deepest apologies for the inconvenience.

    No, the system won’t allow us to discount or refund.

    • Excrubulent@slrpnk.net
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      29 days ago

      That’s my favourite line, “I’m sorry we can’t do that because of how our system works.”

      “But you’re ripping me off and that’s illegal.”

      “I’m sorry, the system won’t allow me to refund you.”

      “So you’re admitting that your company built a system that rips people off and breaks the law as a matter of policy? You realise that’s worse, right?”