Too narrow, hidden, minimal feedback…

  • P03 Locke@lemmy.dbzer0.com
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    1 year ago

    No, it doesn’t.

    From Wikipedia:

    Enshittification, also known as platform decay,[1] is a way to describe the pattern of decreasing quality of online platforms that act as two-sided markets.

    From the guy who coined the term itself:

    Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification.

    • Boozilla@lemmy.world
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      1 year ago

      Being a pedant is never a good look. You’re missing the larger point. The same corporate impulse that drives platform decay ripples out to things like UX design. And that impulse is: the customer doesn’t matter anymore, we already got your money, only what we want matters.