True enough. And the persons I described are also the least likely to care about the issue described in the article.
No special skill…
I know lots of people that A. Have no idea what model phone they got and B. It would at the very least take 10 min to guide them to where they can find it. Saying “all the information needed is available at a forum” would in itself be a step too complicated.
It amuses me that they believe that people who dislike Trump love Biden. They can’t seem to grasp that you don’t have to be fanatically loyal to the party leader.