Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.

Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

I use it a fair bit. Mind, it’s something like formating a giant json stdout into something I want to read…

I also do find it’s useful for sketching out an outline In pseudo code.

Just to give an outsider perspective to anyone reading this. I live in the Seattle Metro, have worked for Microsoft, and now work at a unicorn. I have a list of skill and experience that any ops department would drool over. Amazon is is one of the companies I won’t even apply to unless I’m desperate for a job (and even then I’m not planning to stay).

And I know I’m not the only one.

Aka sso.tax

Which veggie dog worked for you? I can’t find one that grills correctly.

That’s the scary thing. It looks like this narrowly missed getting into Debian and RH. Downstream downstream that is… everything.

Enterprise tooling (aka a usable API) and it stays out if my way.

You being up an interesting point. Let’s expand electricity a little bit.

If I flip a switch the lights come on. I don’t need to understand it but someone does. And because electricity can be deadly of handled wrong, everyone in your proximity handles electricity the exact same way (and this is enforced via law). This means only a few people anywhere need to have the deep knowledge of how it works for the rest of us to get light.

Compare this to computing - sure you click the button and get Facebook but that button could be designed any number of ways. Like electricity the generation who tinkered is past (well passing), but unlike electricity firm standards on how to design your Facebook button have not been written in blood.

I for one am terrified of what the next 10 years of the business IT landscape is going to look like as we need to start absorbing kids who grew up on iPads.

Yep c flat or b sharp. If the octave has a half step between notes (a full step is A to B, B to C, etc), then a sharp/flat is created. The octave dictates if we call it a sharp or flat, but from a mathematical perspective they are the same tone.

Interesting footnote about p and q. You see them turn up on formal logic proofs (for philosophy)

I don’t know what part your unaware of - so let me do the ELI5. They (HashiCorp) created a tool called teraform which is used for defining what servers/other infrastructure you use in places like AWS. Up until recently this was open source under the Mozilla license to something that’s not quite open, but not fully closed source (yet).