will_a113@lemmy.ml to Technology@lemmy.mlEnglish · 16 hours agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square28fedilinkarrow-up1199arrow-down14file-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.world
arrow-up1195arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113@lemmy.ml to Technology@lemmy.mlEnglish · 16 hours agomessage-square28fedilinkfile-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.world
minus-squarekibiz0r@midwest.sociallinkfedilinkEnglisharrow-up6·12 hours agoIf “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.
If “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.