I cannot get behind the sentiment of “online communication is awful so we shouldn’t even attempt to do anything about it.” Yeah at some point you have to learn to shake it off to protect yourself, but that doesn’t mean you shouldn’t make any effort to moderate online spaces as well. Don’t give assholes quarter in your game if you want to retain your community.
You can’t remove the suck from people, but you can remove the people from your community.
I didn’t say no attempts should be made to improve things. In fact in one of my comments I explicitly said the opposite. I’m saying people need to be both realistic in their expectations of what any moderation policy can achieve and proactive in the pursuit of their own online safety. Moderators will never be able to fully eliminate this problem because it is an inherent part of the behavior of a subset of humanity and humans are involved in the activities where this harassment takes place.
If you expect every person you meet, online or in person, to respect the rules you are going to be disappointed. By all means, make suggestions for improvement. But understand any solution will be imperfect and accept your role in dealing with those imperfections. To put the sentiment in a more succint form, get thicker skin.
I cannot get behind the sentiment of “online communication is awful so we shouldn’t even attempt to do anything about it.” Yeah at some point you have to learn to shake it off to protect yourself, but that doesn’t mean you shouldn’t make any effort to moderate online spaces as well. Don’t give assholes quarter in your game if you want to retain your community.
You can’t remove the suck from people, but you can remove the people from your community.
I didn’t say no attempts should be made to improve things. In fact in one of my comments I explicitly said the opposite. I’m saying people need to be both realistic in their expectations of what any moderation policy can achieve and proactive in the pursuit of their own online safety. Moderators will never be able to fully eliminate this problem because it is an inherent part of the behavior of a subset of humanity and humans are involved in the activities where this harassment takes place.
If you expect every person you meet, online or in person, to respect the rules you are going to be disappointed. By all means, make suggestions for improvement. But understand any solution will be imperfect and accept your role in dealing with those imperfections. To put the sentiment in a more succint form, get thicker skin.