Walgreens Boots Alliance plans to close 1,200 stores during the next three years, with 500 closures set for next year, in the face of low drug reimbursement rates and slower consumer spending.
The Deerfield, Illinois-based company on Tuesday said it would shutter roughly 14% of its U.S. locations and redeploy the majority of the workers impacted. “We are in a turnaround,” Tim Wentworth, the drugstore chain’s CEO, told an earnings call.
“The closure of so many stores is emblematic of a company that is in trouble and is trying to course correct,” commented Neil Saunders, managing director of GlobalData. “Walgreens spent years building its business through acquisitions and completely neglected the fundamentals of its stores and its retail operations,” the analyst added.
I mean, several of the Walgreens (Duane Reades) in midtown Manhattan where I live have put locks on freezer cases, men’s grooming products, and more. Why would I go to those locations to buy things? And if I’m not going to buy stuff there, I’m not going to have my prescriptions sent there, either.
Be hostile to your customers (who want to give you money, because yes 2am Ben & Jerry’s happens and I’ll pay a lot for it), and we’ll go elsewhere.